Last Updated: September 17, 2025

This Privacy Policy explains how personal information may be collected, used, stored, disclosed, and otherwise handled when you interact with our websites, online shopping services, mobile applications, customer support channels, social media accounts, promotions, retail operations, and other services that reference this policy. It is designed to provide information about the categories of data that may be collected, the reasons that information may be processed, the circumstances in which it may be shared, and the privacy choices that may be available under applicable laws.

Certain products, programs, websites, or services may be governed by additional privacy notices. When another notice applies, it may provide information that is specific to the relevant service and may operate together with this Privacy Policy. Our privacy practices may change as technology, business operations, services, and legal requirements evolve. If significant changes are made, an updated version of this policy may be published with a new effective date and additional notice may be provided where appropriate.

The information collected may depend on how you use our services. Some data is submitted directly by you, while other information may be collected automatically when you browse or interact with our digital platforms. We may also receive information from third-party sources where permitted by applicable law.

Information you provide may include your name, email address, telephone number, shipping and billing information, account details, purchase history, preferences, and other information you voluntarily submit. This information may be received when you create an account, place an order, communicate with customer support, participate in a promotion or survey, join a rewards program, interact with social media features, or otherwise engage with our services. Payment information may be handled by third-party payment processors that assist with transaction processing and checkout functions.

When you visit our websites or use our applications, certain technical information may be collected automatically. This may include your IP address, browser and operating system information, device type, application version, network details, device identifiers, and similar technical data. We may also collect information about how you interact with our services, including pages viewed, products searched for or selected, links clicked, items added to carts or wish lists, browsing activity, and the dates and times associated with those activities.

Some physical locations may use video surveillance or similar security systems for purposes such as safety, security, and loss prevention. Customer support communications may also be recorded, monitored, or retained in certain circumstances. Telephone calls, online chats, and other support interactions may be reviewed for quality assurance, training, dispute resolution, security, and service improvement. If you voluntarily take part in surveys, product testing, interviews, research programs, or related activities, we may collect information such as opinions, feedback, photographs, audio, or video where appropriate.

Cookies and similar technologies may be used throughout our digital services. These technologies can include pixels, software development kits, session tools, and other tracking mechanisms. They may help websites function correctly, remember preferences, understand visitor activity, analyze performance, improve services, measure campaigns, support advertising, and provide content or experiences that are more relevant to users.

We may receive information from external sources as well. For example, transaction or customer information may be provided by retail partners or other businesses when purchases are completed through their platforms. Advertising companies, analytics providers, identity verification services, technology vendors, and other business partners may also provide information where legally permitted. Information may sometimes be provided by another person, such as when someone purchases an item as a gift for you.

Information obtained from multiple sources may be combined for operational and business purposes. We may use available information to understand general patterns or make reasonable inferences, such as determining an approximate geographic area from technical information or identifying broad interests based on browsing and purchase activity. Any such processing is subject to applicable legal requirements.

Personal information may be used to complete purchases, fulfill orders, provide customer assistance, manage accounts, operate websites and applications, maintain services, communicate with customers, administer rewards programs, and deliver requested features. It may also be used for necessary communications such as order confirmations, shipping updates, account notices, security messages, service announcements, and other transactional information.

Where permitted, information may also be used for marketing and promotional activities. These activities may include communications concerning products, collections, events, offers, promotions, or other services. Depending on the communication method and applicable law, you may have the ability to change marketing preferences or stop receiving certain promotional messages.

Other business purposes may include analyzing website activity, conducting research, evaluating customer experiences, administering contests and promotions, identifying fraudulent transactions, protecting systems, maintaining records, enforcing agreements, resolving disputes, and satisfying legal, regulatory, tax, accounting, or other obligations.

We may use third-party advertising, analytics, social media, and technology services to understand interactions with our digital platforms and evaluate advertising performance. These providers may use cookies, pixels, device identifiers, SDKs, and comparable technologies to collect information about online activity.

Information collected through these services may include IP addresses, browser and device information, pages visited, links selected, time spent on particular pages, purchase activity, conversion information, and other interaction details. Depending on applicable law, this information may be used to measure advertising results, analyze audiences, understand online behavior, or support advertising activities.

Certain privacy controls may be available for targeted advertising, online tracking, or similar activities depending on where you live. A privacy choice made through a particular browser or device may apply only to that browser or device. If cookies are removed, browser settings are changed, or another device is used, some preferences may need to be configured again.

In certain circumstances, identifiers such as email addresses or telephone numbers may be provided to advertising or technology providers in legally permitted forms for purposes such as advertising measurement, audience matching, analytics, or related activities. Depending on applicable jurisdiction, these practices may be classified differently under privacy laws, including as targeted advertising, sharing, or sale of personal information. The rights available to an individual depend on the law applicable to that person.

We may engage service providers and vendors to perform business functions on our behalf. These organizations may assist with payment processing, shipping, fulfillment, hosting, customer support, fraud detection, analytics, advertising, research, surveys, data management, gift card services, communications, and other operational functions. Such providers may receive information needed to perform the services they have been engaged to provide.

Information may also be disclosed when you intentionally connect our services with another platform or third-party service. We may disclose information when required by law, legal process, court order, governmental request, or other lawful authority. Information may also be shared when reasonably necessary to investigate suspected fraud or misconduct, enforce agreements, protect users or the public, safeguard property and systems, or defend legal rights.

Relevant personal information may be provided to professional advisors, including legal counsel, accountants, insurers, financial professionals, and business consultants, when reasonably necessary for their services. Information may also be transferred or disclosed as part of a merger, acquisition, financing, restructuring, sale of assets, corporate reorganization, or similar transaction.

Information may be shared with affiliated companies or entities under common ownership or control when appropriate for legitimate business operations. We may also disclose information when you specifically request or authorize the disclosure, including when a feature allows you to share information with another person, website, application, or service.

Information that has been aggregated or processed so that it can no longer reasonably identify a particular person may be used for appropriate business purposes. When information is maintained in a de-identified format, we do not attempt to reconnect it with an identifiable individual except where permitted by applicable law.

Depending on the services you use and the laws that apply to you, you may have options to access, review, update, correct, delete, or otherwise manage certain personal information. Some jurisdictions may also provide rights relating to data portability or restrictions on particular processing activities.

Most current web browsers provide settings that allow users to manage cookies and similar technologies. You may be able to block, remove, or restrict certain cookies through your browser. Doing so may affect website functionality, saved preferences, shopping features, or personalized experiences. Additional privacy controls may also be available through particular websites, applications, or device settings.

You can generally stop receiving promotional email messages by using the unsubscribe option provided in the communication or by changing available communication preferences. Marketing preferences do not necessarily apply to essential messages relating to transactions, accounts, security, purchases, requested services, or other necessary business communications.

If mobile push notifications have been enabled, they can generally be controlled through the notification settings available on the relevant mobile device.

We do not knowingly request personal information from children through our services. If you believe that a child may have submitted personal information, please contact us so that the situation can be reviewed and appropriate steps can be considered.

Personal information may be retained for as long as reasonably necessary to accomplish the purposes described in this policy. Retention may also be required to maintain business records, provide services, resolve disputes, comply with legal obligations, protect rights and interests, investigate issues, or enforce agreements. Retention periods vary depending on the type and sensitivity of information, the reason it was collected, operational requirements, and applicable law. Information associated with an account may be retained while the account remains active and may later be deleted, anonymized, or preserved where a legitimate business or legal reason requires continued retention.

Residents of certain U.S. states may receive additional privacy rights under applicable state laws. Depending on the jurisdiction, these rights may include requesting access to personal information, obtaining a portable copy, correcting inaccurate information, requesting deletion, or opting out of certain processing activities involving targeted advertising, sharing, or the sale of personal information.

Privacy requests may be submitted through the applicable request process provided for eligible individuals. Reasonable verification measures may be used to confirm the identity of a person making a request and to help protect personal information from unauthorized disclosure. Where legally permitted, an authorized representative may submit a request on behalf of another individual, although additional verification or documentation may be required.

Where applicable law provides a right to appeal a decision concerning a privacy request, an individual may submit an appeal through the designated privacy process. Appeals will be reviewed in accordance with the requirements and procedures established by the applicable jurisdiction.

Participation in loyalty programs, promotions, surveys, research activities, and similar programs may require the collection and use of information necessary to operate those programs. Certain programs may provide benefits such as rewards, discounts, or special offers in exchange for participation or information. Participation may be voluntary, and individual programs may have additional terms or privacy disclosures.

Because our services may involve operations in different countries, personal information may be transferred to or processed in locations outside the country where it was originally collected. Where applicable laws establish requirements for international data transfers, appropriate safeguards or recognized transfer mechanisms may be used to protect personal information.

Individuals in Canada may have privacy rights relating to consent, access, correction, withdrawal of consent, and the collection, use, disclosure, or transfer of personal information. Requests are handled in accordance with applicable Canadian privacy requirements and may be subject to verification and legal exceptions. Promotional electronic communications are also subject to applicable Canadian requirements and generally include mechanisms for unsubscribing.

Individuals in Mexico may have rights under applicable data protection legislation concerning access, correction, cancellation, objection, and certain uses of personal information. Requests may be submitted through the applicable privacy process and may require identity verification or other information necessary to process the request. Legal exceptions and statutory requirements may also apply.

Individuals located in the European Economic Area or the United Kingdom may have additional protections under applicable data protection laws. Depending on the circumstances, personal information may be processed to perform a contract, comply with a legal obligation, based on consent, or where a legitimate business interest provides a lawful basis for processing.

Subject to applicable requirements, individuals in these jurisdictions may have rights to access personal information, request corrections or deletion, obtain portable data, restrict certain processing, object to particular uses, or withdraw consent. When processing is based on consent, consent may generally be withdrawn at any time, although withdrawal does not affect processing that occurred before the withdrawal. Where legitimate interests are relied upon as the legal basis, individuals may have the right to object in circumstances provided by law.

Some information may be necessary to establish or maintain a contractual relationship, complete a requested transaction, or satisfy legal requirements. Other information may be optional. Individuals may also have the right to contact the appropriate data protection or privacy authority in their jurisdiction if they have concerns regarding the handling of their personal information.

For questions concerning this Privacy Policy, personal information practices, privacy choices, or rights available under applicable law, please contact loungeflyretailer@gmail.com. Privacy inquiries and requests will be reviewed according to the applicable legal requirements, the nature of the request, and the information reasonably necessary to address the matter.